Help
NEXO IPTV Support
Help with installation, activation, settings, and application operation.
Official contact
Email nexosoftwarebrazil@gmail.com with the NEXO IPTV version, your device model, and a description of what happened. Never send passwords, payment data, full MAC addresses, or access tokens.
nexosoftwarebrazil@gmail.comBefore contacting us
Confirm that your device and NEXO IPTV are updated, test your internet and authorized source, restart the application, and note any message shown on screen.
nexosoftwarebrazil@gmail.comWhat support covers
We help with installation, updates, licensing, player settings, parental controls, playback diagnostics, privacy, and deletion of locally stored data.
Sources and content
NEXO IPTV is only a media player. We do not provide playlists, channels, credentials, movies, or series. Account, catalog, regional restriction, and source availability issues must be handled by the authorized provider.